We’ve launched a hunt for a new inspector
We’re launching a search for a new inspector to help our members retain the very highest of standards in service and expertise (May 2024).
This follows an announcement earlier in the year from our inspector Gordon Emslie that he is retiring from his GCA role.
Big shoes to fill
Our Chief Executive, Peter Burks said: “Gordon has been with us for many years as an inspector and has also been instrumental in developing our Rising Stars programme sponsored by Westland Horticulture and mentoring the candidates, which he is continuing with, so we have some very big shoes to fill. We’d like to thank him for all his hard work and dedication over the years and to wish him all the very best in the future.
“We’re now keen to hear from anyone who thinks they might be up to the job of replacing Gordon and who would like to work with us and shares our vision and that of our member garden centres.
Passionate
“Candidates can be from all areas of the industry and must be passionate about providing the very best in customer service and care, as well as offering top quality advice, and helping garden centres see how they can showcase their plants and products for best impact.”
The successful applicant will join our remaining team of inspectors, Alyson Haywood, Colin Farquhar and Phil McCann, and help to ensure consistency and raise standards throughout its membership.
Honest feedback
Peter added: “The successful candidate will also have an insight into the market and new retailing ideas to help our members develop and face future challenges in a positive way.
“Each of our inspectors visit 50+ of our members’ centres each spring, March-June, within a specific geographic area. As part of the visit, as well as scoring the centres to a given criteria, using our detailed inspection form, they must be able to give objective and honest feedback on what they’ve seen. Inspectors also attend an area meeting and our annual conference.
“They will also need to produce reports and provide ideas for improving standards. As well as make presentations at our annual conference and regional meetings. It is a very interesting and unique role for anyone in the industry.”
How to apply
Anyone interested in taking on the role of GCA Inspector, should get in touch with Peter via Peter@gca.org.uk.