Annual Awards

GCA award winners 2018

The GCA awards were presented at our annual conference held at Luton Hoo in January 2019.

Our Chief Executive, Iain Wylie, said: “I’d like to take this opportunity to congratulate all of our winners on their successes. It is clear that they have worked extremely hard during the past year to reach and maintain the very highest of standards in garden centre retail excellence. Our inspectors were extremely impressed with their achievements.”

The following winners from our Destination Garden Centre (DGC) and Garden Centre (GC) categories were announced:

Destination Garden Centre of the Year

“Focusing on very high standards of product, presentation, environment and customer service, Bents have created a compelling and exciting garden centre to visit.” – Michael Cole, GCA Inspector

“What really impresses me about Bents is the strength, authority and focus on detail across all categories, whilst delivering an outstanding customer experience.” – Andy Campbell, GCA Inspector

Garden Centre of the Year

“The Old Railway Line team managed to deliver many of the required retail details across all departments, including the plant area. Their provision and promotion of customer services was particularly strong.” – Roger Crookes, GCA Inspector

“The great thing about The Old Railway Line is a highly dedicated team, constantly seeking ways to improve the business and drive customer service standards further forward.” – Andy Campbell, GCA Inspector